The Art of People

What does it take to win success and influence? In a world where we are constantly connected, it''s those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who others like, respect and trust. The Art of People reveals the eleven people skills that will get you more of what you want at work, at home and in life. Accessible, easy to execute and often counter-intuitive, these include:

• The single most important question you can ever ask to win attention in a meeting
• Why it usually pays to be the one to give the bad news
• How to get everyone to want to be around you, with one word